Introduction
Welcome to MYLE Beauty Bar. We take your privacy and the protection of your personal information seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
1. Information We Collect
We may collect the following information when you use our services:
1.1 Information You Provide Directly
- Personal Information: Name, phone number, email address, date of birth
- Booking Information: Appointment dates and times, selected services, payment information
- Communication Data: Messages you send through contact forms or LINE
1.2 Automatically Collected Information
- Website Usage Data: Pages visited, time spent, clicks
- Device Information: Browser type, operating system, IP address
- Cookies and Tracking Technologies: Essential, analytics, and marketing cookies
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: Manage bookings and provide services as requested
- Communication: Send booking confirmations, notifications, and promotional information
- Improvement: Analyze usage to improve services and user experience
- Marketing: Send special offers and relevant news (only with your consent)
- Legal Compliance: Comply with legal requirements and prevent fraud
3. Cookies and Tracking Technologies
Our website uses the following types of cookies:
3.1 Essential Cookies
These cookies are necessary for the website to function, including session management and security. These cookies cannot be disabled.
3.2 Analytics Cookies
Help us understand how visitors use our website to improve your experience. You can decline these cookies.
3.3 Marketing Cookies
Used to show you relevant advertisements and track marketing campaign performance. You can decline these cookies.
You can manage your cookie preferences at any time through the settings that appear in the cookie banner.
4. Information Sharing
We do not sell your personal information. We may share your information in the following cases:
- Service Providers: Companies that help us operate our business (e.g., payment systems, CRM)
- Legal Requirements: When required by law or to protect our rights
- Consent: When you give explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:
- SSL/TLS data encryption
- Strict data access controls
- Regular data backups
- Regular security measure reviews and updates
6. Your Rights
Under applicable data protection laws (GDPR/PDPA), you have the following rights:
- Right to Access: Request the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your data in certain cases
- Right to Restriction: Request restriction of processing your data
- Right to Object: Object to processing in certain cases
- Right to Data Portability: Receive data in a machine-readable format
- Right to Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us through the channels listed in the "Contact Us" section below.
7. Data Retention
We will retain your personal information only as long as necessary to achieve the purposes stated in this policy or as required by law. Generally:
- Customer and booking data: 7 years (per tax law)
- Marketing data: Until you withdraw consent
- Website usage data: 26 months
8. Children and Minors
Our services are not intended for individuals under 20 years of age. We do not intentionally collect personal information from children or minors. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so we can take necessary action.
9. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Significant changes will be communicated through our website or email. We recommend reviewing this policy regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Name: MYLE Beauty Bar
- Address: 123/45 Rama 4 Road, Pathumwan Subdistrict, Pathumwan District, Bangkok 10330
- Phone: 061-542-5555
- LINE: @myle.beautybar
- Email: myle.beautybar@gmail.com
We will try to respond to your requests within 30 days of receipt.
11. Supervisory Authority
If you believe we are processing your personal information unlawfully, you have the right to file a complaint with the Personal Data Protection Commission (PDPC) under the Personal Data Protection Act B.E. 2562 (2019).
Note: This Privacy Policy is a legally binding document. By using MYLE Beauty Bar services, you accept and agree to comply with this policy.